FAQ
Frequently asked questions, answered
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How long does it take for my order to arrive?
Orders are processed within 1 to 2 business days. Typically, orders placed before noon ET during the week get fulfilled the same day! Deliveries usually occur within 3-5 days from the time they’re shipped.
Who are your shipping partners in the US?
We work with USPS and UPS for shipping.
How can I track my shipment?
After your order is shipped, we’ll send you a confirmation email that includes your order number and tracking information.
What should I do if my package is marked as delivered but I haven’t received it?
If your tracking info says your order was delivered but it’s not there, hang tight! Orders can sometimes be marked delivered early or be left at a front desk, mailroom, or even next door. If you still haven’t received your order by the end of the next business day, send us a message through the contact us form here.
Do you ship internationally?
Currently, for consumers we ship to the United States. We provide wholesale options for international vendors and resellers. Wholesalers and international vendors should send us a message through our contact us page here.